AL
Ali L
1 reviews | Active since Jun 2022
13 Sept 2026, 12:14
Bad service and rreatment
My car was involved in an accident, and dial direct insurance selected a panel beater to repair it. However, the panel beater's workmanship was extremely poor and substandard; they actually caused further damage to my car. I had to take the vehicle to another panel beater to get it properly fixed. My issue is that the first panel beater Automagicc reduced the value of my car—both by repairing a side that hadn't even been damaged in the accident and through their poor repair standards.
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Replies (1)Dialdirect's replyOfficial
13 Sept 2026, 12:30Hi Ali Langa, We are disappointed to hear about your service experience. Kindly note that your matter has been escalated to the relevant team to look into. Kind Regards,
The Dial Direct team
The Dial Direct team
Dialdirect's reply13 Sept 2026, 12:30
Official
Hi Ali Langa, We are disappointed to hear about your service experience. Kindly note that your matter has been escalated to the relevant team to look into. Kind Regards,
The Dial Direct team
The Dial Direct team
