BM
Bongiwe M
1 reviews | Active since Apr 2024
13 Nov 2024, 15:15
Bad service and never attend to claims
Dial direct has bad customer service. I submitted a claim last year December for warranty which they never attended to till date. I submitted another claim last month and still feedback. I keep on following up and I have not received any feedback. Worst insurance service provider.
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Dialdirect's replyOfficial
13 Nov 2024, 15:22Hi Bongiwe
We acknowledge the receipt of your complaint.
Please be advised that we have escalated the matter to the relevant department.
Kind regards,
The Dial Direct Team
We acknowledge the receipt of your complaint.
Please be advised that we have escalated the matter to the relevant department.
Kind regards,
The Dial Direct Team
Dialdirect's reply13 Nov 2024, 15:22
Official
Hi Bongiwe
We acknowledge the receipt of your complaint.
Please be advised that we have escalated the matter to the relevant department.
Kind regards,
The Dial Direct Team
We acknowledge the receipt of your complaint.
Please be advised that we have escalated the matter to the relevant department.
Kind regards,
The Dial Direct Team