SS
Sikhanyisele S
1 reviews | Active since Nov 2019
18 Dec 2019, 21:35
Bad service
I have logged a claim for my damaged phone with dialdirect who is currently my insurance.its the 13th day with the claim of my phone and they are literally giving me a runaround with the payment asking for or repair of it ie proof of payment that i font have as a bought cash after that my billing history and and.. mind you all my phones were insured also with my previous insurance.
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Replies (2)0
Replies (2)
Dialdirect's replyOfficial
18 Dec 2019, 21:39Hello Sinkanyisele,
We are concerned to hear about your service experience and would like to assist you.
One of our Customer Relation Specialist will make contact with you tomorrow to address your concerns.
Kind Regards,
The Daildirect Team.
We are concerned to hear about your service experience and would like to assist you.
One of our Customer Relation Specialist will make contact with you tomorrow to address your concerns.
Kind Regards,
The Daildirect Team.
Best regards,
Dialdirect's reply18 Dec 2019, 21:39
Official
Hello Sinkanyisele,
We are concerned to hear about your service experience and would like to assist you.
One of our Customer Relation Specialist will make contact with you tomorrow to address your concerns.
Kind Regards,
The Daildirect Team.
We are concerned to hear about your service experience and would like to assist you.
One of our Customer Relation Specialist will make contact with you tomorrow to address your concerns.
Kind Regards,
The Daildirect Team.
Best regards,
Dialdirect's replyOfficial
24 Dec 2019, 16:18Hello Sinkanyisele,
Kindly be advised that we have received confirmation that your concerns have been adressed and resolved.
Thank you for your patience
Kind Regards
The Dialdirect Team
Kindly be advised that we have received confirmation that your concerns have been adressed and resolved.
Thank you for your patience
Kind Regards
The Dialdirect Team
Best regards,
Dialdirect's reply24 Dec 2019, 16:18
Official
Hello Sinkanyisele,
Kindly be advised that we have received confirmation that your concerns have been adressed and resolved.
Thank you for your patience
Kind Regards
The Dialdirect Team
Kindly be advised that we have received confirmation that your concerns have been adressed and resolved.
Thank you for your patience
Kind Regards
The Dialdirect Team
Best regards,