LM
Loretta M

1 reviews | Active since Apr 2013

12 Aug 2023, 09:11

Bad service

We had a value added policy for scratch and dent with Dial Direct.. We were paying the policy every month now that we need assistance our claim gets declined because the dial direct assessor eyes the damages was over R8k and we were only insured for R3k. This company is just a *******

0
Replies (1)
Dialdirect
Dialdirect's reply12 Aug 2023, 09:17
Official
 Hi Loretta We are disappointed to hear about your service experience.  Kindly note that your matter has been escalated to the relevant team to look into.  Kind Regards,
 The Dial direct Team