Bad Service

<p>I called Dial Direct for my Car Insurance review request, I was transferred to a guy by the neme of Matume Selomo. I explained to him that I would like to check if there my insurer ca review my policy.. Before he could even check on the system he insisted that my policy was reviewed in October 2016. I told him there was no review done as I was told that my policy was only going to be reviewed in May. He was ve adamant and rude and did ot want to listen to me. He kept on pretending that he was checking on the system ad after he realised that there was o review he did not even apologised for giving me the wrong information and not wanting to listen to me as a customer. i was not impressed about his attitude of not wating to listen to customers, he was also very rude when responding to me. I would like Dial Direct to urgently deal with this matter. the issue is not my Policy premium decrease but is his attitude ad his know it all attitude and also his lack of listening s****s.</p>