Bad Service

<p>I have submitted a claim to dial direct &nbsp;/ invoice in order to receive a paymentand have no response from them to date.</p> <p>I have called several times the phone call is either cut off or &nbsp;when reaching a &nbsp;a consultant I am told that the system is slow &nbsp;after a long wait &nbsp;I have requested to be called back.</p> <p>&nbsp;I think this service is unacceptable as I have not been contact or received a cal back to resolve my claim</p>