Bad service

<p>This was the first time in my life that I had to wait and still waiting for an insurance company to deal with a claim. The company's client drove into me and according to them, Dail Direct, they want to give me the reason for the accident. I know, with evidence from a video recording from a security camera, that the other driver was at fault but still they don't want to pay me to fix my vehicle. This is the worst company to deal with when it comes to claims. </p>