CD
Christine D
1 reviews | Active since Mar 2020
09 Mar 2021, 07:59
Bad service
Fisrtly I struggled to get my policy canceled, then I called in yo canceled the policy and I was told they wouldn't debit my account but the debit went off. I called and told them that my account was debited, they said they would refund on Friday but I am still waiting.
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Dialdirect's replyOfficial
09 Mar 2021, 12:03Hello Christine,
We acknowledge receipt of your complaint.
We will escalate your matter to the relevant team, they will contact you with feedback.
Kind Regards,
The Dialdirect Team
We acknowledge receipt of your complaint.
We will escalate your matter to the relevant team, they will contact you with feedback.
Kind Regards,
The Dialdirect Team
Dialdirect's reply09 Mar 2021, 12:03
Official
Hello Christine,
We acknowledge receipt of your complaint.
We will escalate your matter to the relevant team, they will contact you with feedback.
Kind Regards,
The Dialdirect Team
We acknowledge receipt of your complaint.
We will escalate your matter to the relevant team, they will contact you with feedback.
Kind Regards,
The Dialdirect Team