BAD INSURANCE FOR PEACE OF MIND

Item: Dialdirect
Rating: 1
Author: Sibulele D

I took this cover hoping i will have peace of mind under the cover of Dial direct but when it came to claim stages i cant believe the level of disrespect from these guys. They s****fuly sabotaged my claim and told me if i want my claim to be settled i should give them power to access my sim card to prove my where abouts even though i already sent a proof ot that. I feel ****** by well trained ******

Helpful (0)

Replies (3)

Dialdirect's replyOfficial

20 Feb 2019, 13:38

Hello Sibulele,

Thank you for your feedback, we will be in contact to address your concerns.

Regards,

The Dialdirect Team

Dialdirect's reply20 Feb 2019, 13:38

Official

Hello Sibulele,

Thank you for your feedback, we will be in contact to address your concerns.

Regards,

The Dialdirect Team

Sibulele D's updateReviewer Update

20 Feb 2019, 13:55

Arusha Chetty is a horrible person and dial direct should watch how clients are being treated this is not good for business. Fix this guys i want my laptop replaced thats all

Sibulele D's update20 Feb 2019, 13:55

Reviewer Update

Arusha Chetty is a horrible person and dial direct should watch how clients are being treated this is not good for business. Fix this guys i want my laptop replaced thats all

Dialdirect's replyOfficial

26 Feb 2019, 15:48

Hello Sibulele,

We can confirm that our claims department will be in contact to conclude your claim.

Regards,

The Dialdirect Team

Dialdirect's reply26 Feb 2019, 15:48

Official

Hello Sibulele,

We can confirm that our claims department will be in contact to conclude your claim.

Regards,

The Dialdirect Team