Bad insurance || BAD SERVICE

It is heartbreaking that as a client you pay all your premiums in time and then when something happens to your car, you are playing cat and mouse with the insurance. Its been two weeks now and there is no feedback on my claim. When I call - I am told an email was sent to me. I checked even from the spam there is nothing. Its this your Naidoo. Gile Tshuma went AWOL. As much as I used to recommend this insurance company - I do not recommend DIAL DIRECR ANYMORE! TRY OTHER COMPANIES. KING PRICE, OUTSURANCE BECAUSE WOOOOOOW