tH
thembisile H
1 reviews | Active since Mar 2017
16 Jun 2020, 01:04
Bad Insurance
I normally pay my car insurance on the 15th . On the 11 I have received a message from dial direct informing me they will now collect their premium 4 days before my scheduled day. I actually ignored the text . On the 12/06/2020 my account was debited with the premium, and again on the 15th. I do not understand why they did that. I called them and the guy said he doesn't know why my it was debited twice.
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Dialdirect's replyOfficial
16 Jun 2020, 15:48Hello Thembisile,
We would like to apologise for any inconvenience we may have caused.
Our team will look into this and contact you during office hours with feedback.
Kind Regards,
The Dialdirect Team
We would like to apologise for any inconvenience we may have caused.
Our team will look into this and contact you during office hours with feedback.
Kind Regards,
The Dialdirect Team
Dialdirect's reply16 Jun 2020, 15:48
Official
Hello Thembisile,
We would like to apologise for any inconvenience we may have caused.
Our team will look into this and contact you during office hours with feedback.
Kind Regards,
The Dialdirect Team
We would like to apologise for any inconvenience we may have caused.
Our team will look into this and contact you during office hours with feedback.
Kind Regards,
The Dialdirect Team