Bad Customer service

Good day

My name is Thomas Masila my number *** I logged a claim on the 24th December 2022

I was advised Kagiso Mohale will contact me till now I haven't been contacted the 30th December 2022

I have been calling your call centre number your consultant put me on hold for more 20minutes advising me they putting me through to Kagiso the whole day of Friday. The last person I spoke to was Palesa Nqxola she advised Kagiso Mohale has logged off already it's 17h00 they can't assist me I have to call on on the 03rd Jan 2023

I have never been treated like this. Your service is so pathetic indeed. If this is how you treat your customers please take your staff to a proper training.

I am going to take this matter to hello Peter so that the whole world know about this service

Regards

Thomas