Bad Business Practice

Item: Dialdirect
Rating: 1
Author: Kabelo S

I have a warranty policy with Dial direct. Now my car needed to be repaired and I took it to Bosh for the service. I submitted a claim about two months ago and they didn't reimburse me. I just want to make everyone aware of this. I called and called and called, but they didn't come through for me. No wonder why Hyundai is not using Dial direct. Dial direct, I need my mone

Helpful (0)

Replies (2)

Dialdirect's replyOfficial

28 Oct 2025, 13:25

Hello Kabelo,

We are disappointed to hear about your service experience.

Please share your policy/ ID number in order for us to investigate further.

Kind Regards,
The Dial Direct Team

Dialdirect's reply28 Oct 2025, 13:25

Official

Hello Kabelo,

We are disappointed to hear about your service experience.

Please share your policy/ ID number in order for us to investigate further.

Kind Regards,
The Dial Direct Team

Kabelo S's updateReviewer Update

14 Nov 2025, 05:48

Here is the Policy Number:
Dialdirect Insurance Company Policy ***

Kabelo S's update14 Nov 2025, 05:48

Reviewer Update

Here is the Policy Number:
Dialdirect Insurance Company Policy ***