GM
Glen M
1 reviews | Active since Aug 2018
13 Sept 2021, 10:45
Bad Bad Bad Service on Claims!
I Had an accident on 5/09/2021. and a claim was lodged. I have been making numerous calls to dial direct to give me an update as to what is going on. The person assigned as processor Joelene Naidoo i made numerous attempts to call or send her emails. Nothing Nothing they say thats the only person who can give me an update, that is bull**** in a lack of a better word.
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Dialdirect's replyOfficial
13 Sept 2021, 11:26 Hello Glen Mfenguza,
We are disappointed to hear about your service experience.
We will investigate your matter and contact you with feedback.
Kind Regards,
The Dialdirect Team
We are disappointed to hear about your service experience.
We will investigate your matter and contact you with feedback.
Kind Regards,
The Dialdirect Team
Dialdirect's reply13 Sept 2021, 11:26
Official
Hello Glen Mfenguza,
We are disappointed to hear about your service experience.
We will investigate your matter and contact you with feedback.
Kind Regards,
The Dialdirect Team
We are disappointed to hear about your service experience.
We will investigate your matter and contact you with feedback.
Kind Regards,
The Dialdirect Team