BD
Bel D
1 reviews | Active since Oct 2011
31 Jan 2023, 13:54
Bad Admin
5 times via email to the policy dept I have asked for my policy address to be updated on the system as it does not allow me to do itnon line and it still has not been done, one month later!
Helpful (0)
Replies (6)0
Replies (6)
Dialdirect's replyOfficial
31 Jan 2023, 14:56Hello Bel,
We like to apologize for the service recieved from us.
Please be advised that we have escalated the matter to the correct department to further assist.
Regards
Dialdirect Team
We like to apologize for the service recieved from us.
Please be advised that we have escalated the matter to the correct department to further assist.
Regards
Dialdirect Team
Dialdirect's reply31 Jan 2023, 14:56
Official
Hello Bel,
We like to apologize for the service recieved from us.
Please be advised that we have escalated the matter to the correct department to further assist.
Regards
Dialdirect Team
We like to apologize for the service recieved from us.
Please be advised that we have escalated the matter to the correct department to further assist.
Regards
Dialdirect Team
Dialdirect's replyOfficial
31 Jan 2023, 15:04Please be advised that we have tried to contact you to assist with the address correction. Please do advise when we can call you back to assist with policy corrections.
Dialdirect's reply31 Jan 2023, 15:04
Official
Please be advised that we have tried to contact you to assist with the address correction. Please do advise when we can call you back to assist with policy corrections.
BD
Bel D's updateReviewer Update
01 Feb 2023, 10:50You don't need to phone me.ro update my physical address the 5 emails I sent you have the correct details on it!
BD
Bel D's update01 Feb 2023, 10:50
Reviewer Update
You don't need to phone me.ro update my physical address the 5 emails I sent you have the correct details on it!
Dialdirect's replyOfficial
01 Feb 2023, 13:39Your address has been corrected and updated on your policy
Dialdirect's reply01 Feb 2023, 13:39
Official
Your address has been corrected and updated on your policy
BD
Bel D's updateReviewer Update
01 Feb 2023, 13:45I have just checked the dialdirect app and now my name and addres is till not correct
BD
Bel D's update01 Feb 2023, 13:45
Reviewer Update
I have just checked the dialdirect app and now my name and addres is till not correct
Dialdirect's replyOfficial
03 Feb 2023, 13:46Can you, please sign out on the app as the address has been corrected on your policy.
Dialdirect's reply03 Feb 2023, 13:46
Official
Can you, please sign out on the app as the address has been corrected on your policy.