NS
Nothemba S

1 reviews | Active since Apr 2013

06 Oct 2015, 16:05

Attitude determines the altitude

Faizel helped me with my premium,. I had gotten a comparable insurance premium from another insurance provider which was much less than what Dial Direct was charging me. Well, Faizel listened empathetically, he was making jokes on the phone which also helped to lower my stress and anxiety levels. They say attitude is contagious, but his was worth catching, cause by the end of the call I was happy as he was. See when I negotiate money related staff I am always ready to take off my boxing gloves, but there was no need thanks to Faizel<br> <br> So I am staying with Dial Direct<br> <br> Thank you very much

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Replies (1)
Dialdirect
Dialdirect's reply07 Oct 2015, 08:59
Official
Hello nsonkwele,

You are most welcome and it is only our pleasure to be of assistance to you.

We are so pleased that we were able to save you as a valued customer and we are looking forward to be of great service to you in the future.

What a stunning compliment for Faizel. We are so proud to have him as part of our Dialdirect Team.

Thank you for sharing your great feedback with us, we will make sure to share your compliment with Faizel and the rest of his team.

We are wishing you a wonderful day.
Kind regards,
The Dialdirect Team
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