Astonished.

I am saying this not in a great way!! What a wow astonished, the level of incompetence within this insurance is insane so last week i complained about how my claim is being handled, I was told that they waiting for assessment pictures which I had already attached on their app, again. Thursday I get a WhatsApp to send through photos I do that 9 am in the morning, today again I check my claim on the app there’s no update I call to ask what’s going on they ask me about the pictures but I have already sent the pictures u requested through that assessment WhatsApp message i received from your guyz. So I am left wondering what’s really going on with this insurance to make matters worse these are the same guyz who spam call u offering u insurance the minute you join they just enjoy deducting your money but zero service,, please do not call me to tell me your working on it just call me tell me where to deposit money for access and where to take my car for repairs that’s all I need I don’t need any more explanation such an *********** insurance