BA
Baheya A
1 reviews | Active since Oct 2017
20 Sept 2018, 09:58
Arrogance.....
I haven't taken my car for inspection, but the money was debited 2 months in a row. I had the debits reversed and cancelled the policy, on the day another debit runs off my account.The call centre agent was rather arrogant when I cancelled my policy.would like my money back in my account as swiftly as when it was removed as it was not debitted on agreed upon dates either. Thanks Dialdirect but I wont do bussiness with you.
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Replies (2)
Dialdirect's replyOfficial
20 Sept 2018, 13:14Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply20 Sept 2018, 13:14
Official
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Dialdirect Team
Best regards,
Dialdirect's replyOfficial
25 Sept 2018, 10:13Thank you for allowing us the opportunity to assist you.
We can confirm that the policy was cancelled and that the premium collected was refunded.
Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply25 Sept 2018, 10:13
Official
Thank you for allowing us the opportunity to assist you.
We can confirm that the policy was cancelled and that the premium collected was refunded.
Regards,
The Dialdirect Team
Best regards,