JS
Jade S
1 reviews | Active since Jul 2020
07 Jul 2022, 12:20
Appalling experience
I am actually appalled at the experience I got from Dial Direct. I lodged a glass claim in June. To date my windscreen has not been fixed and the crack is now getting worse and obscuring my view. I want my policy canceled immediately
Helpful (0)
Replies (2)0
Replies (2)
Dialdirect's replyOfficial
07 Jul 2022, 12:26Hello Jade,
We are sorry to hear about your experience.
The team will be in contact with you.
Kind regards,
Dialdirect Insurance
We are sorry to hear about your experience.
The team will be in contact with you.
Kind regards,
Dialdirect Insurance
Dialdirect's reply07 Jul 2022, 12:26
Official
Hello Jade,
We are sorry to hear about your experience.
The team will be in contact with you.
Kind regards,
Dialdirect Insurance
We are sorry to hear about your experience.
The team will be in contact with you.
Kind regards,
Dialdirect Insurance
JS
Jade S's updateReviewer Update
07 Jul 2022, 12:45Is your escalation someone buzzing me? Someone just called me and the phone rang once and disconnected. You guys actually need a meeting with the ombudsman. I am now furious!
JS
Jade S's update07 Jul 2022, 12:45
Reviewer Update
Is your escalation someone buzzing me? Someone just called me and the phone rang once and disconnected. You guys actually need a meeting with the ombudsman. I am now furious!