CJ
Chris J
1 reviews | Active since Nov 2021
15 Nov 2021, 13:54
App policy updates are now a ****.
They have updated the app - The only way to achieve 100% payback is to drive every single day of the month and get 5 stars on every single day (best of 28 days) as opposed to not driving at all which rewards you with 33% of the total available payback. How is being on the road rewarded more than not driving at all? I was a happy customer for the past 3 years but will now be looking to move my entire policy to a different provider.
Helpful (0)
Replies (1)0
Replies (1)
Dialdirect's replyOfficial
15 Nov 2021, 16:23Hello Chris,
We are disappointed to hear about your service experience.
We will look into your matter and contact you with feedback, please send us a private message with your ID or Policy number.
Kind Regards,
The Dialdirect Team
We are disappointed to hear about your service experience.
We will look into your matter and contact you with feedback, please send us a private message with your ID or Policy number.
Kind Regards,
The Dialdirect Team
Dialdirect's reply15 Nov 2021, 16:23
Official
Hello Chris,
We are disappointed to hear about your service experience.
We will look into your matter and contact you with feedback, please send us a private message with your ID or Policy number.
Kind Regards,
The Dialdirect Team
We are disappointed to hear about your service experience.
We will look into your matter and contact you with feedback, please send us a private message with your ID or Policy number.
Kind Regards,
The Dialdirect Team