Another Week Still No Action

After the storms in Durban in which I had damage to my house and perimeter fencing I lodged a claim with Dialdirect. A number of people have been to assess and I was propositioned on two occations to accept a cash settlement which I refused as the money offered was way below the actual repair price. On a number of occasions I have contacted Dialdirect for a progress report but to date no one has been to repair anything. The fencing is becoming more damaged with the strong winds and I fear that there could be water damage to the roof if no urgent action takes place. I am insured with Dialdirect but seem to get calls from many different people claiming an interest in the case but no action. Dialdirect I think it a poor show the way you are handling this claim. The Christmas holidays are upon us and I have visitors coming for the festive period. Must they see this unrepaired damage.