JM
Jaco M

1 reviews | Active since Mar 2009

25 Feb 2016, 08:02

Amazing service

I've been with Dail Direct for many years. I claimed once before and it took about 5 weeks to be approved and to be paid out. <br> <br> I was getting ready to start the whole fighting thing and waiting another couple of weeks to be told my claim is not valid or it can only be paid out partially. <br> <br> Lightning stuck my house and damaged my pc,modem and camera system. I had to replace this asap and used my credit card to cover the costs. I prepared to budget to pay the amount off every month. <br> <br> I logged the call yesterday and today the full amount claimed for (Minus excess) was paid out. No hassle, no fuss.<br> <br> Advice to anybody who claims. Be honest. Only claim for the things that was damaged. Don't try to \upgrade\". Only make sure you are the same as before. IE. My PC that was damaged had 32GB RAM and an 8 CORE cpu. I only got the same parts. So now I'm again with 32GB of ram and 8 CORE cpu. No more no less. I'm now back up and running and able to do my work again. <br> <br> To dailDirect.... I think you have a client for life! And feel free to contact me for references if you wish.<br> <br> A very, very happy and amazed client. "

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Replies (1)
Dialdirect
Dialdirect's reply07 Mar 2016, 09:13
Official
Hello blooper,

Thank you for your positive feedback.

We will definitely share your experience with everyone in our claims team who made your claims experience painless and enjoyable.

Regards,

The Dialdirect Team