Almost 4 months, and I still haven't received my vehicle.

Accident happened on 27th January 2021, and to this day, 11 May 2021 - I am STILL waiting for my vehicle. Renew It Bedfordview is Dial Direct's supplier of choice and I can't be insured with a company who's supplier of choice 1) doesn't know how to fix the problem at hand, 2) has a terrible customer service ethic and 3) who avoids taking responsibility 4) and is dishonest. We have now escalated the problem to Dial Direct who also seem to be pushing me from pillar to post. Impossible to get ahold of anyone who cares. No one knows what is going on, and everyone palms you off to someone else. And no one is ever available to take calls. I will be moving my portfolio of vehicles to another insurer. This is a classic case of the vehicle should have been written off instead of repaired.