G
Glen
1 reviews | Active since Jan 2022
26 Jan 2022, 20:06
Accident Claim
I am impressed with the service rendered but disappointed with the time taken for the repairer to contact me even though authorization was already given. At time of writing this review (almost 3 weeks after authorization) I am asked to bring my car in on Monday 31st January. To me this is not acceptable.
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Dialdirect's replyOfficial
26 Jan 2022, 22:16Hello Glen,
Thank you for sharing your experience with the claims department with us.
Our team will contact you during office hours to discuss your concerns regarding repairs of your vehicle.
Kind Regards,
The Dialdirect Team
Thank you for sharing your experience with the claims department with us.
Our team will contact you during office hours to discuss your concerns regarding repairs of your vehicle.
Kind Regards,
The Dialdirect Team
Dialdirect's reply26 Jan 2022, 22:16
Official
Hello Glen,
Thank you for sharing your experience with the claims department with us.
Our team will contact you during office hours to discuss your concerns regarding repairs of your vehicle.
Kind Regards,
The Dialdirect Team
Thank you for sharing your experience with the claims department with us.
Our team will contact you during office hours to discuss your concerns regarding repairs of your vehicle.
Kind Regards,
The Dialdirect Team