500mb free data a lie!

<p>I signed up effective 1st June and on the 27th June I logged in and changed my password however I could not see any of my details to be able to change my login and earn the 500mb free data. I emailed support and they asked me if I registered, only to find out the consultant registered on my behalf. An email was sent to me on 1st July to reset my password however I was not in the office at the time. When I picked up the email the 15th July, the link obviously expired. A new email was sent to me on the 15th July, after which I logged in successfully. Now when I ask about the 500mb data, I get told "The once off data is expired, these steps should have been completed within 30 days of buying the policy". Well the registering was out of my control and I'll appreciate a sign of good faith in this matter, as there were numerous calls logged around this issue and the question being asked about the 500mb data. References: 4js0hkwf2lky1ljpgg, 6mlpct2f4w4fknbrkj, 668njgs4d***9zqwgk, kkjm27rcsnyb6zw5jg.</p>