1 reviews | Active since Aug 2017

18 Jan 2018, 14:06

5 Months cancelled and still taking money

My policy was concelled on the 4 September over the phone. I just had to re cancel my policy 5 months after the policy was cancelled and 5 months of premiums taken.

0
Replies (2)
Dialdirect
Dialdirect's reply18 Jan 2018, 14:14
Official

Thank you for bringing this matter to our attention.

The matter will be referred to the relevant team who will be in contact with you to address your concerns

Kind Regards

The Dialdirect Team

Dialdirect
Dialdirect's reply18 Jan 2018, 15:28
Official

Dear Mr Hendry

We have recieved confirmation from our team that your concerns have been addressed and the matter has been resolved.

Trust you will find the above in order.

Kind Regards

The Dialdirect Team