3rd party claim

I was involved in a car accident caused by D Demmer(Dial direct client) on the 15November, My car was taken to assessment and the vehicle was deemed uneconomical to repair as per report from Jaya Rangasamy.Dialdirect refuses to pay me the market value Your vehicle was deemed uneconomical to repair and before was told its written off. We have calculated the settlement as follows: MARKET VALUE OF VEHICLE - R50 350.00 LESS 35% SALVAGE VALUE - R20 140.00 Payable to me R30 210.00 as per report that they cant repair it damaged cost are estimated to R80 000 and now they don't want to written off the vehicle the expect me to take a risk of repairing it,Dialdirect company are ****** and they don't want to be accountable hence their client (D Demmer) told me that I must sort this matter with his insurance. I been going through difficulties, struggling to take my kids to school through rains after the accident,Dial direct refuses to pay me do that I can be able to buy another car,which Insurance does that instead of written off the uneconomical to repair they want me to retain it, what am I going to do with that vehicle? The respond from the manager below..they are trying all the best to run away from their responsibilities

I have discussed the matter with my manager. We are unfortunately unable to retain your vehicle. We have amicably resolved to settle the matter with you to pay you out the market value of the vehicle less the salvage value. You need to consider the fact that your vehicle was uninsured at the time of the incident. Had it been Insured ,your Insurance company would have settled you the full market value of the vehicle. We do not have any agreement with you to retain your vehicle. Kindly advise if we can continue the settlement payout as per your signed instruction and return the vehicle to you. Regards Jaya

Jaya Rangasamy told me that I can might as well take them to court and they wont pay that market value because my car is old they cant retain it and their are doing me a favor by paying that R30210.00 hence they are not obliged to take responsible because I am not their client. This really sad to be a black person in South Africa because this insurances take advantage about us because we lack resources to fight them. And I am going to make sure I pass this message to all the social media and to all my friend that are insured by Dialdi*******l I want from them is to pay me the money I deserve and they are robbing I don't need that car anymore. I am going to take this matter to ombudsman and to all the levels of service to make sure I receive a fair treatment,