ET
Edgar T

1 reviews | Active since Mar 2013

26 Jan 2016, 14:43

3 weeks no posive responce

i reported my electronic equipments striked by lightning ,they sent somebody to collect and is been three weeks now i dont get positive responce from the company everytime i phone they tell me that my matter has been escalated and they will call me back ,nobody comesback to me so i wanna know what must i do now.

0
Replies (1)
Dialdirect
Dialdirect's reply26 Jan 2016, 14:53
Official
Hello T****e,

We are sorry about the service that you are currently experiencing.

We have requested that the relevant claims manager intervene and provide you with feedback regarding the finalisation of your claim.

Our claims department will be in contact with you to address your concerns.

Regards,

The Dialdirect Team

Best regards,