25percent annual increases despite the virus lowering travel and risk Disgusting business practice

In less than a year upon signing up for Insurance with Dial Direct

They have conviently increased my premium 25 percent

Never in my life have a recieved such a hug annual increase on a premium

Even worse is the fact that due to covid car insurance premiums should in fact have lowered

We drive around half as much so in fact premiums should go down not up

But here dial direct finds it acceptable increasing my premium 25 percent when I have had no claims and drive less than half due to lockdown restrictions etc

I mailed dial direct and they have blatantly ignored this issue

I find it disgusting

Every other car insurer has lowered premiums in these times due to less risk less driving etc

Yet dial direct do the opposite

And further to that an increase of 25percent is simply disgraceful considering we are all struggling financially to deal me the toll covid has placed on our lives

It’s borderline day light *******

It seems Dial directs business model is to have low premiums in the first year of new sign ups and then upon renewal they jump up premiums to unacceptable unaffordable amounts

And again all this when covid has in fact lowered risk by way of less travel on the roads