CR
Craig R
1 reviews | Active since Oct 2009
09 Oct 2020, 17:05
25% insurance hike in lockdown and refusal to resolve - 4 months later...
They hike your premiums without notice, fail to call you on request and make false promises when they do... It seems the longer you are a client the worse they treat you.
Helpful (0)
Replies (2)0
Replies (2)
Dialdirect's replyOfficial
10 Oct 2020, 08:54Good day Craig,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialist will contact you on Monday.
Kind Regards,
The Dialdirect Team
We acknowledge receipt of your complaint.
One of our Customer Relation Specialist will contact you on Monday.
Kind Regards,
The Dialdirect Team
Dialdirect's reply10 Oct 2020, 08:54
Official
Good day Craig,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialist will contact you on Monday.
Kind Regards,
The Dialdirect Team
We acknowledge receipt of your complaint.
One of our Customer Relation Specialist will contact you on Monday.
Kind Regards,
The Dialdirect Team
Dialdirect's replyOfficial
12 Oct 2020, 12:27Hello Criag,
As discussed, we trust that you will find the resolution offered to your satisfaction.
Regards,
The Dialdirect Team
As discussed, we trust that you will find the resolution offered to your satisfaction.
Regards,
The Dialdirect Team
Dialdirect's reply12 Oct 2020, 12:27
Official
Hello Criag,
As discussed, we trust that you will find the resolution offered to your satisfaction.
Regards,
The Dialdirect Team
As discussed, we trust that you will find the resolution offered to your satisfaction.
Regards,
The Dialdirect Team