DA
Dee A
1 reviews | Active since Nov 2018
22 Nov 2021, 18:37
25% increase in premium for nothing, 100% loss of client.
Just by chance saw that a 25% raise (R424 increase) in my premiums were planned for this following month (December). I will never, ever, condone any sort of increase like that especially since I remain claim free throughout my history with these ****s (2 years). You have just lost a previously happy customer and I have surprised myself, never have I dropped a ***** company like this so fast in my life.
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Replies (1)Dialdirect's replyOfficial
22 Nov 2021, 22:03 Hello Dee,
We knowledge receipt of your complaint.
Our team are looking into your matter. They will contact you with feedback.
Kind Regards,
The Dialdirect Team
We knowledge receipt of your complaint.
Our team are looking into your matter. They will contact you with feedback.
Kind Regards,
The Dialdirect Team
Dialdirect's reply22 Nov 2021, 22:03
Official
Hello Dee,
We knowledge receipt of your complaint.
Our team are looking into your matter. They will contact you with feedback.
Kind Regards,
The Dialdirect Team
We knowledge receipt of your complaint.
Our team are looking into your matter. They will contact you with feedback.
Kind Regards,
The Dialdirect Team
