DA
Dee A

1 reviews | Active since Nov 2018

22 Nov 2021, 18:37

25% increase in premium for nothing, 100% loss of client.

Just by chance saw that a 25% raise (R424 increase) in my premiums were planned for this following month (December). I will never, ever, condone any sort of increase like that especially since I remain claim free throughout my history with these ****s (2 years). You have just lost a previously happy customer and I have surprised myself, never have I dropped a ***** company like this so fast in my life.

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Replies (1)
Dialdirect
Dialdirect's reply22 Nov 2021, 22:03
Official
 Hello Dee,

We knowledge receipt of your complaint. 

Our team are looking into your matter. They will contact you with feedback.

Kind Regards,
The Dialdirect Team