AA
Asheeka A
1 reviews | Active since Jan 2022
03 Jan 2023, 13:26
24% over charge on premium
Dial direct has decided that they will debit me R1211 over my standard R970 premium on my Hilux. I initially thought that this would be an annual increase but at 24% i highly doubt it. Undoubtedly changing to Discovery. Even with their scratch and dent policy i was denied my claim on my bumper repair. I cancelled that scratch and dent policy same day last year in September. Dismal service.
Helpful (0)
Replies (3)0
Replies (3)Dialdirect's replyOfficial
03 Jan 2023, 15:04 Hello Asheeka,
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Insurance
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Insurance
Best regards,
Dialdirect's reply03 Jan 2023, 15:04
Official
Hello Asheeka,
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Insurance
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Insurance
Best regards,
AA
Asheeka A's updateReviewer Update
03 Jan 2023, 15:52***
AA
Asheeka A's update03 Jan 2023, 15:52
Reviewer Update
***
Dialdirect's replyOfficial
03 Jan 2023, 17:06Thanks for confirming your contact number, our team has been notified.
Best regards,
Dialdirect's reply03 Jan 2023, 17:06
Official
Thanks for confirming your contact number, our team has been notified.
Best regards,
