AA
Asheeka A

1 reviews | Active since Jan 2022

03 Jan 2023, 13:26

24% over charge on premium

Dial direct has decided that they will debit me R1211 over my standard R970 premium on my Hilux. I initially thought that this would be an annual increase but at 24% i highly doubt it. Undoubtedly changing to Discovery. Even with their scratch and dent policy i was denied my claim on my bumper repair. I cancelled that scratch and dent policy same day last year in September. Dismal service.

0
Replies (3)
Dialdirect
Dialdirect's reply03 Jan 2023, 15:04
Official
 Hello Asheeka,
 
We are sorry to hear about your experience.
 
Our dedicated team will be in contact with you.
 
Kind regards,
Dialdirect Insurance 

Best regards,

AA
Asheeka A's update03 Jan 2023, 15:52
Reviewer Update
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Dialdirect
Dialdirect's reply03 Jan 2023, 17:06
Official
Thanks for confirming your contact number, our team has been notified. 


Best regards,