BS
Brandon S
1 reviews | Active since Aug 2013
16 Feb 2015, 10:48
24 hours
Claim finally paid out, still waiting for money to appear in my account, what should take 24 hours doesn't matter which bank now told to me will be 3 days, I am angry, I need to buy a new phone and all I get in lying, what the hell, I want my money now today...last time I made a claim I had my money will in 24 hours.
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Dialdirect's replyOfficial
16 Feb 2015, 12:56Hello bnstroud,
We can confirm that your claim was finalised and settled on Friday after we received a report from our supplier indicating that the phone is not repairable.
We agreed to settle the claim in cash to you and the payment was authorised on Friday. The payment will occur via EFT and will reflect in your account within three business days counting from the day that the payment was authorised.
We apologise for the delays as well as inconvenience caused.
Regards,
The Dial Direct Team
We can confirm that your claim was finalised and settled on Friday after we received a report from our supplier indicating that the phone is not repairable.
We agreed to settle the claim in cash to you and the payment was authorised on Friday. The payment will occur via EFT and will reflect in your account within three business days counting from the day that the payment was authorised.
We apologise for the delays as well as inconvenience caused.
Regards,
The Dial Direct Team
Best regards,
Dialdirect's reply16 Feb 2015, 12:56
Official
Hello bnstroud,
We can confirm that your claim was finalised and settled on Friday after we received a report from our supplier indicating that the phone is not repairable.
We agreed to settle the claim in cash to you and the payment was authorised on Friday. The payment will occur via EFT and will reflect in your account within three business days counting from the day that the payment was authorised.
We apologise for the delays as well as inconvenience caused.
Regards,
The Dial Direct Team
We can confirm that your claim was finalised and settled on Friday after we received a report from our supplier indicating that the phone is not repairable.
We agreed to settle the claim in cash to you and the payment was authorised on Friday. The payment will occur via EFT and will reflect in your account within three business days counting from the day that the payment was authorised.
We apologise for the delays as well as inconvenience caused.
Regards,
The Dial Direct Team
Best regards,