kN
khumbulani N
1 reviews | Active since Dec 2015
26 Jun 2020, 05:16
1st of every month not any time.
Please cancel my policy with immediate effect and refund my money.
We agreed on the 1st of every month. I'm really getting tired of your bull****.
Please refund my money so I can join another insurance company, it's clear dialdirect does not need me as a client.
NAEDO means Non Authorised Early Debit Order. I never authorized the debit.
LAW STATES IF THE 1ST FALLS ON A HOLIDAY OR WEEKEND YOU DEBIT THE NEXT WORKING DAY.
THE 1ST OF JULY IS NEXT WEEK WEDNESDAY.
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Dialdirect's replyOfficial
26 Jun 2020, 10:00Hello Khumbulani,
We would like to apologise for any inconvenience we may have caused.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
We would like to apologise for any inconvenience we may have caused.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
Dialdirect's reply26 Jun 2020, 10:00
Official
Hello Khumbulani,
We would like to apologise for any inconvenience we may have caused.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
We would like to apologise for any inconvenience we may have caused.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team