M
Matthews

1 reviews | Active since Jul 2022

14 Jul 2022, 10:22

12min waiting for a consultant

12min waiting for a consultant. Rea said he was supposed to phone to reduce my premiums. Now l'm double covered this month and Dial Direct cannot refund me.

0
Replies (1)
Dialdirect
Dialdirect's reply14 Jul 2022, 10:32
Official
Hello Mattews, 

We like to apoligize for the service recieved from us. 

Your matter has been escalated to the correct department and someone will be in contact with you.

Regards
Dialdirect Team