0/5 if it was possible

0/5: DO NOT DO BUSINESS WITH DIAL DIRECT/TELESURE INVESTMENT HOLDINGS

Here is my experience: 1. The vehicle came back from being “fixed” by my insurance. 2. Despite being in the workshop for two months, the repairs performed are clearly sub-par. 3. Although the exterior looks acceptable, an internal evaluation revealed that the structural framework has been severely compromised, posing a significant danger to occupants. 4. I discovered these issues during an evaluation conducted while considering various options regarding the car. 5. The people who evaluated the car did not believe that I fixed the car through my insurance because the poor quality of work. So much so that it has significantly diminished the car's value. 6. Due to safety concerns, I am unable to drive the vehicle and have incurred additional out-of-pocket expenses for alternative transportation. 7. Despite these serious issues and multiple complaints, I have not been contacted by anyone from the insurance company to assess or check the condition of the car. There is no sense of urgency or care for their customers.

Keep in mind that I would not have noticed any of these defects if I had not taken it in for an evaluation. Do not trust them. Do not work with them.