DISSAPOINTED

<p>I have had my Insurance with Dial Direct for over a year and I've never had issues. I was advised that my premium and access will be reviewed after a year. I requested a review yesterday and my premium went up with almost R200.</p> <p>Anyway, I sent numerous e-mails and requested my debit order date for Motor warranty and Service plan to change to the 20th of every month. I have not received feed back yet.</p> <p>My address was also amended and I have not received new policy schedule.</p> <p>I'M JUST SPEECHLESS. I wonder if they will assist when I want to claim when they can't solve/handle minor queries.</p> <p> </p>