Domestic worker incompetence

<p>I used a domestic worker from Dial A **** on the 17 Dec 2016 and besides not bothering to do the work properly, she used my cellphone charger without asking if she could and used my bath brushes to scrub my shower, Upon sending several emails to Juliana who apologised and promised to get back to me (which she never did), I had to call to find out that they cannot refund me for the brushes that I had to replace since I discarded them. Juliana was rude, kept interuptting me whilst I was speaking and shouted at me that "it was my problem" and there was nothing that they could do since this was their policy (why was I not informed of this in Juliana's initial response to me?). I am absolutely disgusted at the service received from Dial A **** and will certainly not be using them again.</p> <p> </p>