TV
Tiaan V

1 reviews | Active since Jul 2019

16 Feb 2024, 10:39

Worst experience

Worst experience. 100 day exchange is an absolute ****. After us wanting to buy a medium matress we were talked out of it by the salesman to rather but a hard

Now after 18 days we want to return it, they want to have us pay in on the medium and do not want to transfer our discount. So its costing us more than we were willing to vut it on the floor plus we need to pay for the transport.

0
Replies (2)
Dial-a-bed
Dial-a-bed's reply16 Feb 2024, 10:54
Official
Hi Tiaan, your query has been escalated to our regional manager for urgent assistance and will be in contact with you soon. Thanks, NG. 
Dial-a-bed
Dial-a-bed's reply19 Feb 2024, 12:48
Official
Hi Tiaan, our regional manager has confirmed that our team has been in contact with you to assist with your query. Thanks, NG.