Warranty replacements

Due to no service provider taking responsiblity for bad service and passing the fault from one to another, we sleep for the last 3 months not in our beds. After we had let them know that our Seally beds(singels x2) is faulty and are still under warranty they took almost a month to come back to us. The regional representitive viewed the faulty beds on our premises after which we where notifed of the warranty amout payable . After payment was made we waited almost a month for replacement items. The items where of an inferior standard and not the standard of the items they remove under warranty. We notify Dail a Bed immediatly. Accordingly to the representitive new beds were ordered on the 10th of October 2017 and till date we are still waiting for Dail a Bed, Bravo, Seally and representitive for beds, due to bed service.(passing the buck). In the meantime we subjected to uncomfortable living conditions .