1 reviews | Active since Sept 2019
waiting 2 and half months for a bed
Highly disappointing.
Would never recommend this company to any one.
On the 28 of April, I purchased a bed from dial via online, normally when you purchase something online normally the website would indicate if there is stock or no stock. Two weeks has passed and then I received an email from a Jeanet, (which I must say is extremely unprofessional and does not response to my emails) stating they are out of stock there was no apology or any date of stock for delivery. I decided to contact dial a bed and then someone could not give me an answer and said he would call back, instead I got an email from Jeanet stating that delivery would be done end of May. I then called again last week and spoke to Natalie stating she need to get back to me up until today they did not call. They would not even offer me an alternate bed since they sold something they do not have stock. Not to mention I am sleeping a broken bed while dial a bed fails to delivery. It’s a shame how they treat their customers
Thank you for sharing your review with us.
We are terribly sorry to read of your experience and would like to make things right. One of our managers will be in contact with you to resolve the matter.
Kind Regards,
PM
Dial a Bed
Thank you for sharing your review with us.
We are terribly sorry to read of your experience and would like to make things right. One of our managers will be in contact with you to resolve the matter.
Kind Regards,
PM
Dial a Bed
