Very upset customer

I bought a bed on Friday 24 November 2017. Dail a bed Three rivers called me on Sunday to confirm my order and delivery. We agreed to delivery on Wednesday 29 November 2017. We took off work to ensure that we are at home when the bed arrived. At 4 o clock we called and they ensured us the bed will be delivered that day. No bed came. On 30 November 2017 I called at 8 o clock in the morning. The man at warehouse shouted at me, didnt give me time to explain and let me hold on while shouting in another language over the phone. Asked me 4 times where I am from and hang up the phone in my ear without telling me whats going on. The salesman at dail a bed promised me the bed will be here that day. We called a few times asking if they heard anything as we got empty promises and no clear explanation. The bed still has not arrived. I am very upset not only about no delivery but about the poor service and unprofessional people at the warehouse. This is unacceptable. They are eager to take your money but after that you get nothing. What can I do? Called the head office. They said they will come back to us. Still nothing. Please dont buy there!!!