1 reviews | Active since Aug 2019
*************
I ordered a mattress on line, it was delivered on the 11/02/2021 the guy who delivered my mattress banged my gate coming in he didn’t tell me, I only noticed when he left, phoned dial-a-bed was told to send pictures and was told that my case is difficult because I did not see him, the delivery guy phoned and asked me not to report the incident he will come and sort my gate out, I wrote a email explaining what had happened and the response was management will contact me till today . No one phoned me to offer me any assistance. I wanted to buy another mattress but I ended up using the money i saved for mattress to fix my gate. They careless for their customers, last month alone I spent more than 20 000 at dail-a-bed and this is thanks I get.
We have escalated this matter with our Management team and will be in touch.
Apologies for the inconvenience caused.
Regards,
BL
Dial a Bed
We have escalated this matter with our Management team and will be in touch.
Apologies for the inconvenience caused.
Regards,
BL
Dial a Bed
