Unhappy Client

Item: Dial-a-bed
Rating: 1
Author: Mamello L

I bought a mattress with them in July/ August 2022 and it's written 5 years guarantee before it even hits a 2 year mark it is already singing the whole night I can't even sleep properly I'm so disappointed by this as I feel that I wasted my money on a fong Kong mattress which instead of giving me peaceful sleep I'm spending my nights unhappy, and it's giving me back problems.

Helpful (0)

Replies (2)

Dial-a-bed's replyOfficial

01 Mar 2024, 10:50

Hi Mamello, your query has been escalated to our regional manager for their attention and will be in contact with you soon. Thanks, NG.

Dial-a-bed's reply01 Mar 2024, 10:50

Official

Hi Mamello, your query has been escalated to our regional manager for their attention and will be in contact with you soon. Thanks, NG.

Dial-a-bed's replyOfficial

18 Mar 2024, 09:58

Hi Mamello, this response is to confirm that our team has been in contact with you and advised on the next steps to resolve your query. Thanks, NG.

Dial-a-bed's reply18 Mar 2024, 09:58

Official

Hi Mamello, this response is to confirm that our team has been in contact with you and advised on the next steps to resolve your query. Thanks, NG.