WM
Warryn M

1 reviews | Active since Jan 2025

31 Jan 2025, 22:20

Unbearable Process

6 months ago I purchased my 3rd bed from Dial a bed. After consultation the current bed was advised to be the fit for us. Once again the bed broke and dial bed said they will rather refund the money than replace the bed.

This process is still ongoing and I have not yet been refunded my monies. The service received is not to satisfaction. I would not advise anyone to use their service and the advice and quality of their products are not as advertised

0
Replies (2)
Dial-a-bed
Dial-a-bed's reply03 Feb 2025, 07:35
Official
Hi Warryn,  your query has been escalated to our regional manager for assistance and will be in contact with you soon. Thanks, NG. 

Best regards,

Dial-a-bed
Dial-a-bed's reply27 Feb 2025, 14:56
Official
Hi Warryn, our regional manager has provided an update on your query and we can now confirm that it has been resolved. Thanks, NG. 

Best regards,