SR
Shawn R

1 reviews | Active since Dec 2019

02 Dec 2019, 14:33

Terrible services offered by dial a bed

Delivery address captured was incorrect by dial a bed, they assured me that the bed will be delivered on 2 December 2019. I then got rid of my old bed to make space for the new one. The driver then called to say that the bed can only be delivered on the 3rd December as they have the wrong address. I now have to find a place to sleep as I do not have a bed

0
Replies (2)
Dial-a-bed
Dial-a-bed's reply02 Dec 2019, 16:44
Official
Hi Shawn, 

Thank you for sharing your review. We are sorry to read of your experience and would like to make things right. One of our managers will be contacting you shortly to resolve this matter. 

Thank you kindly 
M
Dial a Bed 
SR
Shawn R's update02 Dec 2019, 18:34
Reviewer Update
Thank you for the quick resolution, appreciate the efforts.