Terrible service

Item: Dial-a-bed
Rating: 1
Author: Nomkitha S

I bhought Seally bed 3 years ago i notice sagging n discomfort last year, I made contact with dial a bed I was told to send pictures and the invoice, I did so to a consultant n till today no one has responded and Seally bed has not made contact, tried again to contact Dial a bed for assistance ebe sent a message on their Website for assistance, still no response😕😕😕😢

Helpful (0)

Replies (2)

Dial-a-bed's replyOfficial

12 Feb 2024, 07:05

Hi Nomkitha, your query has been escalated to our regional manager for urgent assistance and will be in contact with you soon to assist. Thanks, NG.

Dial-a-bed's reply12 Feb 2024, 07:05

Official

Hi Nomkitha, your query has been escalated to our regional manager for urgent assistance and will be in contact with you soon to assist. Thanks, NG.

Dial-a-bed's replyOfficial

18 Mar 2024, 09:24

Hi Nomkitha, this response is to confirm that our team has been in contact with you regarding the next steps to resolve your query. Thanks, NG.

Dial-a-bed's reply18 Mar 2024, 09:24

Official

Hi Nomkitha, this response is to confirm that our team has been in contact with you regarding the next steps to resolve your query. Thanks, NG.