NA
Natasha A
1 reviews | Active since Jul 2020
09 Jul 2020, 12:28
Terrible service delivery
Shocking service. After a week they couldn't even find my order number. Sent an email saying it was an urgent order as waiting 10 days for delivery is ridiculous, no reply. It's been almost 2 weeks since my order, still no bed base or any communication on when I will receive it. If I knew it was going to take this long and have such terrible service I would not have used them!!!
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Replies (1)
Dial-a-bed's replyOfficial
09 Jul 2020, 12:34Hi Natasha
Thank you for sharing your review with us.
We are terribly sorry to read of your experience and we would like to make things right. Please note that with all the new health and safety protocols we've had to put in place, please expect slight delays in our delivery process.
Our regional manager will be in touch with you shortly to resolve the matter.
Kind Regards,
PM
Dial a Bed
Thank you for sharing your review with us.
We are terribly sorry to read of your experience and we would like to make things right. Please note that with all the new health and safety protocols we've had to put in place, please expect slight delays in our delivery process.
Our regional manager will be in touch with you shortly to resolve the matter.
Kind Regards,
PM
Dial a Bed
Dial-a-bed's reply09 Jul 2020, 12:34
Official
Hi Natasha
Thank you for sharing your review with us.
We are terribly sorry to read of your experience and we would like to make things right. Please note that with all the new health and safety protocols we've had to put in place, please expect slight delays in our delivery process.
Our regional manager will be in touch with you shortly to resolve the matter.
Kind Regards,
PM
Dial a Bed
Thank you for sharing your review with us.
We are terribly sorry to read of your experience and we would like to make things right. Please note that with all the new health and safety protocols we've had to put in place, please expect slight delays in our delivery process.
Our regional manager will be in touch with you shortly to resolve the matter.
Kind Regards,
PM
Dial a Bed