Terrible service coupled with terrible quality- STAY AWAY!!

<p>I am disgusted with DIAL-A-BED's poor service and quality. I purchased a bed from them approximately 3 weeks ago which was a decision I whole heartedly regret. I kept calling them for an appropraite delivery date and upon each call I re-confirmed the product details such as colour, style etc</p> <p>I also paid for the delivery as well as the assembly of the bed as suggested by the salesman during the purchase. Anyhow the driver had arrived this morning to deliver the bed. After asking about the assembly of the bed his response was extrememly shocking. He had informed us that the toolbox is missing from the vehicle and he is therefore unable to assemble the bed, however if we can provide him with a ***** driver he can "try" and make a plan. Talk about professionalism! </p> <p>Secondly, after unboxing the bed we then noticed that the bed was full of scratches and it was still dripping of paint or some other type of material which was not in a dry state as yet. Talk about quality!</p> <p>Thirdly, the bed which was ordered was supposed to be mahogany/brown in colour. I called them 4 different times prior to the delivery, confirming the colour with both the store as well as the head office and each time they had confirmed the colour was indeed correct. To my suprise, they send me 2 different colours of the bed, a mahogany piece and a white piece! Talk about control checks!</p> <p>Basically every single aspect of this transaction was disasterous. One would expect better service from a company like this. I have rejected the product and I am now awaiting feedback on this matter! My family and I had made arrangements around the delivery and in essence we have lost today for no apparent reason. This is unacceptable!!</p> <p>As it stands, I cannot see myself ever dealing with DIAL-A-BED ever again, it is just not worth it!!</p> <p>Thank you for nothing!!</p>