1 reviews | Active since May 2015
Terrible Service
<p>I bought a matress from you on the 28 November 2016.</p> <p>Solly Ntshudisane contacted me on the 30 November 2016 and said the matress will be delivered before Friday 2 December 2016. No deliveries were made. Monday 5 December 2016 I contacted him and I was told he will phone me back, but he did not and I had to listen to this excuse twice and eventually insisted to speak to him. Finally I got to speak to him and he said they did not receive the order and will deliver in the week of 9 December 2016. Friday 9 December 2016 at 15:00 I still did not receive my order. Could someone please tell me if I will get my order that I have already paid for or can I get a refund</p>
Hello Nicholien
Thank you for your mail and for bringing this to the attention of management, we love hearing from our customers - under any circumstances, good or bad. We have confirmed with both Solly and the manageress of the Klerksdorp store, that your stock arrived at the store earlier and will be delivered to your home later this evening.
We apologies profusely for this shoddy service.
Regards, Joanne
Hello Nicholien
Thank you for your mail and for bringing this to the attention of management, we love hearing from our customers - under any circumstances, good or bad. We have confirmed with both Solly and the manageress of the Klerksdorp store, that your stock arrived at the store earlier and will be delivered to your home later this evening.
We apologies profusely for this shoddy service.
Regards, Joanne